TERMS OF SERVICE

Last updated: August 11, 2026

These Terms of Service govern your access to and use of the Celimax website and purchases made from Celimax.

Throughout these Terms, “Celimax,” “we,” “us,” and “our” refer to Celimax LLC.

1. Acceptance

By accessing our website or placing an order, you agree to these Terms and applicable store policies.

These Terms should be read together with our:

  • Shipping Policy;

  • Return and Refund Policy;

  • Payment and Billing Policy;

  • Privacy Policy; and

  • product information displayed before purchase.

2. Eligibility

You must have the legal capacity required in your jurisdiction to enter into a purchase transaction.

3. Permitted Use

You may not use our website:

  • for unlawful purposes;

  • to commit fraud;

  • to provide deliberately false information;

  • to interfere with website security;

  • to distribute malware;

  • to obtain unauthorized system access;

  • to violate intellectual-property rights; or

  • to violate another person's legal rights.

4. Products

Celimax makes reasonable efforts to provide accurate:

  • product descriptions;

  • photographs;

  • ingredients where applicable;

  • instructions;

  • quantities;

  • sizes;

  • prices; and

  • availability information.

Product appearance and packaging may occasionally vary without materially changing the product.

Colors may also appear differently depending on screen and device settings.

Nothing in this section limits applicable rights where a product is defective, unsafe, incorrect, or materially misdescribed.

5. Beauty and Skincare Information

Celimax products are intended to be used according to the instructions, warnings, ingredient information, and precautions supplied with the applicable product.

Individual skincare and cosmetic results may vary.

Unless a particular product is legally marketed for such a purpose, product descriptions should not be understood as medical advice or as a diagnosis, cure, treatment, mitigation, or prevention of disease.

If you have a medical condition, significant skin concern, known allergy, or are uncertain whether a product is suitable for you, consider consulting an appropriately qualified healthcare professional before use.

Discontinue use if a product causes a serious or unexpected reaction.

6. Product Availability

Products are subject to availability.

Adding a product to a shopping cart does not guarantee reservation or availability.

If a product becomes unavailable after an order is submitted, Celimax may:

  • cancel the affected product;

  • offer an alternative with your agreement; or

  • issue an appropriate refund.

7. Orders

Submitting an order constitutes an offer to purchase.

An automated order acknowledgement confirms that we received the order but does not necessarily mean the order has been finally accepted.

We may cancel or refuse an order where reasonably necessary because of:

  • product unavailability;

  • an obvious pricing or description error;

  • failed payment;

  • suspected fraud;

  • incorrect customer information;

  • unsupported shipping destination;

  • legal restrictions; or

  • misuse of promotions.

Payments collected for cancelled orders will be appropriately refunded.

8. Customer Information

You are responsible for supplying accurate:

  • name;

  • email address;

  • telephone number;

  • billing information; and

  • shipping information.

Contact us promptly if you discover an error.

Changes cannot be guaranteed after fulfillment or dispatch begins.

9. Pricing

Prices are displayed on our website.

The checkout page will display the applicable:

  • product price;

  • discount;

  • taxes;

  • delivery charges; and

  • total payable.

We may correct obvious pricing or technical errors where legally permitted.

10. Promotions

Discounts, promotional codes, gifts, bundles, and special offers may be subject to:

  • expiration dates;

  • availability;

  • purchase requirements;

  • quantity limitations;

  • product exclusions; and

  • separate promotional conditions.

Unless stated otherwise, promotional offers cannot necessarily be combined.

11. Payment

Payment requirements are governed by our Payment and Billing Policy.

12. Delivery

Shipping and delivery are governed by our Shipping Policy.

13. Returns and Refunds

Cancellations, returns, exchanges, and refunds are governed by our Return and Refund Policy.

14. Customer Accounts

If customer accounts are available, you are responsible for maintaining the security and confidentiality of your login information.

Contact us if you believe your account has been accessed without authorization.

15. Reviews and User Content

If you submit reviews, photographs, comments, testimonials, or similar content, you confirm that:

  • the content reflects a genuine experience or opinion;

  • you have the right to submit it;

  • it does not infringe another person's rights;

  • it is not fraudulent or intentionally misleading;

  • it does not contain unlawful material; and

  • it does not contain malicious software.

We may moderate or remove content that violates these requirements.

16. Intellectual Property

Unless otherwise stated, the Celimax website and its content are owned by or licensed to Celimax LLC.

This may include:

  • trademarks;

  • trade names;

  • logos;

  • text;

  • photographs;

  • videos;

  • product descriptions;

  • graphics;

  • website layouts; and

  • software.

Content may not be copied, reproduced, distributed, scraped, sold, or commercially exploited without authorization or another lawful basis.

17. Third-Party Services

Our website may rely on independent third parties including:

  • e-commerce service providers;

  • payment processors;

  • shipping providers;

  • fulfillment providers;

  • analytics providers;

  • advertising platforms; and

  • customer-service providers.

Their services may be governed by their own terms and privacy policies.

18. Website Availability

We do not guarantee uninterrupted website access.

Availability may be interrupted because of:

  • maintenance;

  • security procedures;

  • software updates;

  • network failures;

  • platform outages; or

  • circumstances outside our reasonable control.

19. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

Subject to applicable law, Celimax is not responsible for losses caused solely by:

  • misuse of a product;

  • failure to follow product instructions;

  • unauthorized alteration of a product;

  • unlawful use of our website;

  • inaccurate information supplied by a customer;

  • independent third-party conduct; or

  • events outside our reasonable control.

20. Indemnification

To the extent permitted by applicable law, you are responsible for losses or claims resulting from your unlawful use of the website, material violation of these Terms, or infringement of another person's rights.

This provision does not apply where the relevant loss was caused by Celimax's own breach or misconduct.

21. Force Majeure

Celimax will not be responsible for delays caused by circumstances outside its reasonable control to the extent permitted by applicable law.

Where such circumstances affect an accepted order, we will take reasonable steps to provide an appropriate solution.

22. Governing Law

These Terms are governed by the applicable laws of the State of Arizona and the United States, without removing any mandatory consumer rights that apply based on the customer's jurisdiction.

23. Severability

If any provision is determined to be invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.

24. Changes

Celimax may update these Terms from time to time.

The current version will be published with a revised “Last updated” date.

25. Contact

Questions about these Terms:

Celimax LLC
20715 N Pima Rd, Suite 108
Scottsdale, AZ 85255
United States

Email: support@celimax.co
Phone: +1 (347) 867-5689