Orders are processed within 1–2 business days. After dispatch, transit normally takes 8–12 business days, for an estimated total delivery time of 9–14 business days.

After dispatch you will receive a shipping-confirmation email with a tracking number and link. Tracking may take 24–48 hours to become active.

You may request a change or cancellation within 24 hours of placing your order by emailing support@celimax.co. Changes can't be guaranteed once processing or dispatch has started.

Eligible return requests may be submitted within 30 calendar days of delivery. Products should be unused, undamaged, and in their original condition.

Contact us at support@celimax.co with your order number and reason for return before sending anything back. We'll provide the authorised return address and instructions by email.

Change-of-mind returns are the customer's responsibility unless stated otherwise. Return shipping is free for products that arrive damaged, defective, or incorrect.

Available payment methods are shown at checkout and may include major credit and debit cards, Apple Pay, Google Pay, and PayPal.

Yes. Payments are processed through encrypted, secure gateways. We don't store your complete card details.

Product pages list key ingredients and any usage notes. If you have specific sensitivities or allergies, we recommend checking the full ingredient list before purchasing.

Store products in a cool, dry place away from direct sunlight, and follow any storage guidance printed on the packaging.